Support

Whilst Syncro use clever tools to deliver proactive service to limit any downtime you experience, occasionally you will need our assistance. Raising a service request for a local technician to get you up and running again, couldn’t be easier.

Don’t have an account? click here

1,000 +

Businesses are benefiting from MySyncro

Unique

Service in your pocket

  • 2 click service requests

  • Engineer track & trace

  • Rapid, convenient & accessible

  • Easily view bills & contracts

MySyncro

Frequent

Instant help on YouTube

Select the print device model to view videos covering how to change a toner, clear a paper jam, use the bypass tray and other standard copy functions.

Konica C3050i / C4050i

Konica C250i / C300i / C360i

Konica C550i / C650i

98.3%

First time fix rate

Measured

Proven with

numbers

97.7%

Remote fix rate

1.29 hr

On-site engineer

100%

Client satisfaction

11 min

Remote fix time

98%

Client uptime

“Syncro have been amazing and their service is truly brilliant”

Wicksteed Park, Kettering, Northamptonshire

Togetherness

We act as an extension of your team

Have complete peace of mind that our job is to keep your business printing. Our comprehensive managed print services are fully inclusive of genuine supplies, all replaceable maintenance parts and local, qualified engineer call outs, all supported by our friendly and highly skilled team at Syncro.

Trust us to ensure your print infrastructure is managed, maintained and optimised, while you focus on your business.

Value exceptional service?