IT Solutions — Syncro Group
IT Solutions — Syncro Group

Smarter IT, simpler
to manage

Managed IT services, cyber security and independent consultancy — all under one provider, with guaranteed response times and no vendor agenda.

2hr critical response Unlimited support Cyber Essentials UK-wide coverage
Syncro Group IT support helpdesk — managed IT services UK
2 hr
Critical response
5★
Google rated
Unlimited support
Accreditations
Microsoft Solutions Partner Microsoft Certified Azure Solutions Architect Expert
Managed IT Services

Managed IT.

Proactive, fully-managed IT support with guaranteed response times and unlimited access to our service desk.

Syncro's managed IT service gives your business a fully supported IT environment — with a dedicated service desk, proactive monitoring, automated patching and guaranteed response times built into every contract.

We handle the day-to-day so your team can focus on what matters. Whether it's a critical failure or a routine update, you'll always know where your ticket stands via the client portal.

  • Guaranteed 2-hour response for critical issues
  • Unlimited remote and onsite support included
  • 24/7 workstation monitoring via enterprise RMM platform
  • Automated Windows & macOS patching — centrally managed
  • Full ticket tracking with real-time client portal visibility
Syncro IT infrastructure — managed IT services
2 hr
Critical issue response
8 hr
Non-critical response
Unlimited remote & onsite
4+
Monthly reports delivered
Every managed IT contract includes

Everything you need — nothing hidden

No tiered plans, no hidden extras. Every contract includes the following as standard.

Guaranteed Response Times
2hr critical / 8hr non-critical. Urgent issues by phone for immediate action.
Unlimited Remote & Onsite Support
Unlimited service desk access — remote and onsite, resolved by the most efficient method.
Workstation Monitoring & Patching
24/7 RMM monitoring with automated Windows & macOS patching, centrally managed and scheduled.
Ticket Tracking & Client Portal
All tickets fully tracked and auditable with real-time updates via the client portal.
100%
Backup monitoring — daily engineer verification
4+
Monthly reports: device health, patching, tickets, backup
Security baseline maintained across all devices & infrastructure
No ticket limits, no call-out charges, no surprises

Cyber security — Syncro Group IT security services
  • Endpoint detection and response (EDR) — real-time threat monitoring
  • Email security — anti-phishing, spam filtering and impersonation protection
  • Identity & access management — MFA, conditional access policies
  • Security awareness training — reducing risk at the human layer
  • Cyber Essentials support — certification guidance and readiness assessment
Cyber Security

Cyber Security.

Layered protection for your business, your data and your people — working in the background so you don't have to think about it.

Cyber threats are growing in frequency and sophistication. Syncro provides a layered security approach protecting your organisation at every level — from endpoint protection and email security through to identity management and staff awareness training.

Our proactive approach means threats are identified and contained before they impact operations. We implement security proportionate to your business — not over-engineered, not under-resourced.

🔒
Cyber Essentials Certified

Syncro can guide your organisation through the Cyber Essentials certification process — helping you demonstrate security compliance to clients, insurers and procurement teams.


IT Consultancy

IT Consultancy.

Independent advice on your IT strategy — with no vendor tie-ins and no agenda beyond what's right for your business.

Many businesses run on IT infrastructure that's grown organically — without a clear strategy, with underutilised licences and costs that are difficult to control. Syncro provides independent consultancy that cuts through the noise.

We assess your current environment, identify inefficiencies and provide clear, actionable recommendations — whether you're planning a cloud migration, hardware refresh or a full IT review.

  • IT estate review — hardware, software, licences and cloud spend
  • Cloud migration planning — Microsoft 365, Azure and hybrid environments
  • Licence optimisation — remove waste, reduce cost, maximise investment
IT consultancy and infrastructure planning — Syncro Group
IT Roadmap
Aligned to your business goals and budget
Vendor-Independent
We recommend what's right, not what we resell

Where we work

Local IT support coverage

Dedicated local IT support across the following areas. Click your region for local details, pricing and client reviews.

See what better IT support looks like for your business

Book a free, no-obligation IT consultation. We'll review your current setup and show you exactly what Syncro's managed IT service delivers for your organisation.

★★★★★
"Fantastic company to work with!"

They have provided us with various solutions for our printing and IT requirements and have shown true professionalism and outstanding customer service from initial quote through to after-sales service. Highly recommended.

— Xtra Logistics Ltd